Wednesday, November 19, 2008, 7:00 am - 8:00 am

Joint Class Management department Universita Bocconi / MBA 730 Managing Customer Interface

with Fabrizio Zerbini, PH.D., Management Department Bocconi University

Hosted by Peter Laplaca

Director, MSc in Event and Experiential Marketing

VIEW BRIEF EXCERPT
DOWNLOAD FULL VERSION AUDIO (76MB MP3)

DOWNLOAD FULL VERSION VIDEO (782MB M4V)


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